We are obsessed with great coffee. Starting this business in 1994, we began with a single idea—how can the challenge of "underwhelming office coffee" be solved? We had this crazy belief that people should have the same quality coffee found in the best neighborhood coffee houses, but without leaving their offices or paying the high cost.
Espresso-Etc! is the exclusive manufacturer and distributor for the Aroma super-automatic espresso machines, a line of advanced hot beverage bars that met our challenge. These amazing machines deliver the same specialty coffees found inside your favorite coffee house. They really do. We would love for you to experience the smell, taste and convenience, because we know it would make you happy.
Through the highest quality engineering and designs, Espresso-Etc! offers coffee machines that are easy to use and easy to care for. Our Aroma machines are without equals; no one else offers a product like this. Our coffee machines are not only sophisticated, they are designed to work hard 365 days of the year, and require minimal maintenance.
In 1994, the CEO of Espresso-Etc! formed a company known as Café A-Roma Corporation, and purchased the exclusive rights to the extraordinary Aroma machine for distribution throughout the United States and Canada. Since then, the name of the company has been changed to Espresso-Etc! and all qualities of product and service have been upgraded even further. The Aroma machines have been placed in restaurants, clubs, banks, hair salons, delicatessens, bakeries, convenience stores, gasoline stations, auto dealers, liquor stores, caterers, car washes, apartment complexes, leasing agencies, and the list continues.
Espresso-Etc! is a division of:
All Pro Beverage Service
16312 Garfield Avenue, Suite B
Los Angeles, California 90723
We initially developed this company and the distribution of the Aroma product to serve a specific purpose: provide innovative super-automatic espresso machines to those involved in the rapidly expanding specialty coffee arena.
However, after the success of Starbucks®, which pioneered specialty coffees in the United States, it was time to introduce our machines not only to the sophisticated coffee connoisseur, but also to business owners just like you that desire high-quality coffee products delivered in a timely, cost-efficient manner, without leaving the office.
Our Aroma machines produce pressure-brewed coffee and other gourmet hot beverages consistently better and fresher than standard office coffee, without the hassle or cost of going to your local Starbucks®. Anyone can operate our Aroma machines with just the push of a button, and everyone loves our high-quality ingredients and superior flavor. You will too!
Pacific Standard Time
Monday - Friday: 7:30am - 4:30pm
You are welcome to call at any time. If you are connected to our voicemail, please DO NOT HANG UP. Leave your name, phone number, and the best time to call you. Also leave the model number of your coffee machine and/or any particular issue you would like to address.
At Espresso-Etc! customer service is a top priority. We always strive to address and resolve problems immediately. Parts ordered are delivered very quickly, with never a hassle. You will always be dealing with people who care.
This warranty only applies to machines that are purchased from Espresso-Etc! and is in effect for the period described above from the date of the first consumer purchase and is limited to the United States of America and Canada. This warranty covers all defects in materials or workmanship (parts and service). For the warranty to be valid, you must register your machine with your representative at the time of purchase.
Within the warranty period, this warranty also covers free shipping to and from our repair center (UPS ground) for the Continental US (except Alaska and Hawaii) and Canada.
Any machine not distributed by Espresso-Etc! within the U.S. and Canada.
Any machine not purchased from an Authorized Espresso-Etc! Representative.
Damage caused by accident, abuse, negligence, misuse, improper operation or failure to follow instructions contained in the manual.
Any service or alteration performed by an unauthorized person, company or association.
Damage caused by neglecting and omitting cleaning cycles.
Damage caused by use of any ingredients other than specifically allowed in this product.
Any transportation costs outside the original distribution area.
*Warranty beyond one-year for labor and parts is determined by each individual distributor.
Any implied warranties including fitness for use and merchantability are express warranty set for the above and no person is authorized to assume for Espresso-Etc! any other liability in connection with the sale of the machine. Espresso-Etc! expressly disclaims liability for incidental and con-sequential damages caused by the machine. The terms "incidental damages" refer to the loss of the original purchasers time, loss of the use of the machine or other costs relating to the care and custody of the machine. The terms "consequential damages" refer to the cost of repairing or replacing other property that is damaged when this machine does not work properly. The remedies provided under this warranty are exclusive and in lieu of all others. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
In order to protect the integrity of our products and to make sure that you will get your products complete and as promised by us, Espresso-Etc! sells and leases through authorized representatives only. You can always contact us before your purchase to make sure you buy or lease from an authorized Espresso-Etc! representative.
If you buy a new or used Espresso-Etc! product from a non-authorized reseller, you will automatically forfeit your warranty protection.
If you are a entrepreneur, who would like to substantially increase your income, operate your own business and become part of one of the fastest growing retail sectors in the United States, Canada and abroad, then Espresso-Etc! could be a great fit for you.
Espresso-Etc! provides all of the benefits of a branded franchise without nearly the startup expenses, franchise fees or capital required by most national franchisers. We provide you all of the products, equipment, marketing materials, sales materials, training, and financing to begin your own specialty coffee business. We encourage you to Contact Us for more information!